PRIVACY POLICY
Doctors Hillcrest (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (“Website”).
1. Information We Collect
We may collect and process the following personal information when you interact with our Website:
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Name and contact details (such as email address and phone number) submitted via forms.
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Information you provide when making enquiries or bookings.
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Technical data such as IP address, browser type, and usage data collected automatically through cookies.
2. How We Use Your Information
We use personal information for the following purposes:
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To respond to enquiries and provide requested information or services.
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To improve the Website and user experience.
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To communicate with you regarding updates, services, or relevant information.
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To comply with legal and regulatory obligations.
We will not use your personal information for any other purpose without your consent.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
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With trusted service providers who assist in operating the Website (bound by confidentiality obligations).
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When required by law, regulation, or legal process.
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To protect the rights, safety, or property of Doctors Hillcrest, our staff, or Website users.
4. Cookies
This Website may use cookies and similar technologies to enhance user experience, track Website performance, and analyse traffic.
You can disable cookies in your browser settings, but some Website features may not function properly as a result.
5. Data Storage & Security
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We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
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While we strive to protect your data, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
In terms of the Protection of Personal Information Act (POPIA), you have the right to:
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Request access to the personal information we hold about you.
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Request correction or deletion of your personal information.
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Object to the processing of your personal information for specific purposes.
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Withdraw consent at any time (where consent was required).
Requests can be made by contacting us at the details below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time by publishing a revised version on this Website. Please check this page periodically for updates.
9. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us